Question 1

Are you available outside normal working hours?

Accepted Answer

Yes. Anytime Glass & Glazing operates 24 hours a day, every day of the year — including bank holidays and weekends. Our emergency teams are always on standby and our phone lines are answered by real people, not automated systems.

Question 2

Is there a call-out charge for coming to assess the job?

Accepted Answer

There is no call-out fee. We attend, assess the situation, and provide a written quote before any work begins. You are never obligated to proceed, and there is nothing to pay if you decide not to go ahead.

Question 3

Do you work with homeowners, landlords, and businesses alike?

Accepted Answer

We serve all types of client: owner-occupiers, private landlords, letting agents, property managers, retailers, offices, schools, public sector organisations, and commercial premises of all sizes.

Question 4

Which areas of the UK do you cover?

Accepted Answer

We provide glazing services across the whole of the United Kingdom, including all major cities and towns in England, Scotland, Wales, and Northern Ireland. London and the South East represent our highest concentration of engineers.

Question 5

How quickly can you attend for a non-emergency job?

Accepted Answer

For standard (non-emergency) glazing work, we typically offer appointments within 24 to 72 hours. During busy periods we will tell you our current lead time honestly when you call.

Question 6

What guarantee do you provide on your work?

Accepted Answer

All glazing work and installations are covered by our workmanship guarantee. If a defect arises from our installation, we return to correct it at no cost to you. Specific product guarantees also apply — for example, 10-year frame guarantees on new UPVC windows.

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